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Connected to and powered by USB (must be connected to work). Includes connector cable to desk phone and to the headset
Call clarity at your fingertips - The Jabra Link 860 is an audio processor designed to enhance voice quality and call clarity for headset users. With the Jabra Link 860, you can switch between deskphone and softphone calls seamlessly and easily with the touch of a button, making it a great investment for contact centre and open office environments.
Maximise Your Headset Investment - The Jabra LINK 860 is the perfect accessory for businesses that are in a period of change and moving between telephony infrastructures. Ensure consistent productivity and improved customer satisfaction on every call.
Maintain and improve agent productivity - Audio streaming on the Jabra LINK 860 reduces unnecessary fatigue and stress. With a supervisor port for manager call assistance and with easy access to mute, end call and volume buttons, you can put your employees in control of every call. All with the reassurance that employees are operating within the latest global hearing protection guidelines*.
Employee productivity is critical to the success of your business. Customer calls are getting longer and more complex. Meeting customer needs without compromising call handling time is therefore becoming more of a challenge. This impacts employee productivity and also retention.
The Jabra Link 860 is a flexible audio processor with dual connectivity to deskphone and softphone straight out of the box. With easy to reach buttons for mute, volume, switching calls between deskphone and softphone, the Jabra Link 860 now comes with added audio streaming; call recording, agent greeting and transcribing.
BOOST AGENT EFFICIENCY - Consistent sound clarity, background noise reduction and safe noise levels ensure fewer call interruptions so agents complete more calls – faster. Built-in noise reduction and easy call management features promote a safe, comfortable and more productive working environment.
PREVENT STRESS AND HEARING INJURIES - Call clarity, hearing protection features and background noise reduction ensure quick call resolution and create a comfortable and more productive working environment. The Jabra LINK 860 audio processor delivers acoustic shock protection and is compliant with the EU Noise at Work Directive and G616 in Australia.
FUTUREPROOF YOUR HEADSET INVESTMENT - Whether you are moving offices or migrating from one telephony infrastructure to another, the Jabra Link 860 will allow you to maximise your existing headset investment for longer.
Jabra audio devices are designed to protect the hearing of those who use them. Jabra LINK 860 exceeds local compliance and legislation regulations, including the EU Noise at Work Directive (Directive 2003/10/EC) and leading US recommendations, enforcing an upper maximum exposure limit of 85 dB(A) (time weighted average over a full working day).
For G616 guideline, the Jabra LINK 860 provides greater levels of acoustic shock protection by either limiting the maximum output SPL to levels significantly lower than the maximum levels allowed by AS/CA S004 and AS/CA S042.1, and/or by suppressing the types of sounds that most commonly cause acoustic shock. The sound level limit suggested in this guideline of 102 dB(A).